I used Nice Car for about 2 years before the name change. I was a little skeptical because I was really fond of Nice Car, but the customer service and fairness has continued on through to BG. I never feel like they are trying to pull a fast one on me, and their approach to suggestive maintenance centers around necessity and is price conscious. We've brought two different Subarus, two old Ford trucks, and a Prius through, and each time we've been extremely satisfied.