The team at BG accommodated me immediately after I described the terrible noises my Rav's brakes were making. I had called many other shops who were (very understandably!) too busy for a last minute appointment, but BG recognized how unsafe my situation was and probably heard how desperate I sounded, because I was starting a new job in Denver next week. Did I mention this was late on a Thursday? I ended up needing a lot of work, and they did it all in less than 24 hours. Commuting to Denver is allllmost enjoyable now, my car feels great, and so do I knowing I have found someplace so trustworthy and timely. Gracias a todos!