Fort Collins and Longmont Auto Repair

All I can say is, I don't know what I do without this team! The folks at Riverside are not only professional, fair, and efficient, but they're also incredibly patient and kind. My car seemed to be giving me one issue after another, and this team was as concerned as I was in getting my car in working order and teaching me along the way. I especially give a lot of credit to Hash for his thoughtful service. I could not recommend them more highly!

I am not easy to please when it comes to service standards, we can start there. I am part of a customer experience team for my job and am always looking at my "experience" with different companies. These guys came highly recommended and they did not disappoint...at all. I started my project with Jay who was very caring, attentive and clear during the diagnostic process and helped me make an educated decision, no pressure and I felt like he had my best interest in mind. Brandon took the reins and it was a seamless transition. (Usually when you work with more than one person in an interaction the ball gets dropped somewhere.) They worked with my tight schedule and were great communicators. To top if off, I got an authentic follow up call today to see how everything was doing. I would give Jay, Brandon and BG Automotive a 10/10 and will be using them for all of my future vehicle maintenance. Again, I am not easy to please and if I give a 10/10 then there is definitely something good going on there! Thanks again BG team. Y'all rock!

They are the best! They were super at communicating after our initial drop-off and inspection. Their supplier had some issues with the ordered parts and snow also delaying delivery. Brandon went above and beyond trying to get our car back to us and gave us a loaner car! They care so much and you know their passion is their business and loyal customers. Thank you again! - Harry and Kelly

We were afraid that it was a major repair when we got locked out of our trunk the lock seem to be broken because no way to get into the back side where we had locked the keys they sent the mechanic out Nick who managed to fix it in less than 5 minutes and then explain what the problem was we could have never gotten any better service than that Barb and Dave

They replaced my engine, they are courteous and prompt. Great place!

I want to thank Mike and everyone at BG Auto for getting my Ford Focus in and out in a timely fashion. Everyone was very courteous, knowledgeable, and professional. They even offered a courtesy shuttle. I will definitely be referring other people.

The staff and services are top of the line. I highly recommend BG Automotive.

I was nervous about taking my truck somewhere new, but I researched a lot of places and reviews, and decided on BG Automotive. I was able to successfully make an appointment online for the next day, and they were able to get it in first thing in the morning. They have a great system set up for keeping you in the loop of what's going on with your vehicle, by sending you a text/email containing a full report (with pics) of your vehicle, and who is working on it. My truck ended up needing a little bit more work done, and I feel that Jay, my Service Advisor, really worked with me, was fair, and took care of me throughout the process. I'm happy I chose BG Automotive. My truck was in and out on the same day, and is running like new. I will definitely be making them my go to shop going forward. Thank you to the guys @ BG Automotive in Longmont, appreciate you!

These guys know Subarus and were very willing to work with me

My first experience with BG did not start of well. Part my fault part trying to communicate via text(we know how that goes some times) And not having details spelled out. That being said not a huge problem. When all said and done they understood my stress and were patient and worked well and everything in the end worked out. They will get my business in the future. 4.5 stars nobody is perfect. Thanks again for being patient.