Fort Collins and Longmont Auto Repair

Locations

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5

Edit: I had a chance to talk with the shop and they offered to make the issue right as I'm not one to say "Do XYZ and I'll change my review". There was a communication breakdown and that ended up with the review below. However the level of service I've had since getting my car back has been amazing so I have updated my review regardless of the issues as they deserve 5 stars. I had to think hard about this review and how many stars to leave, in the end their knowledge and friendliness earns them 3 stars. They initially did some warranty work on my car which went without any issues but after rear ending a SUV with a trailer hitch a mile after leaving the store I brought it back to them. I was told after my insurance was said and done that with mechanical work only I would be responsible for $400 (instead of my $1000 deductible) but the day before I picked up the car I was told it would be $785 which caused a minor irritation. They then forgot to repair some other minor mechanical damage I found when I changed out a parking light (no big issue as they wouldn't have noticed it and I wouldn't have if I didn't change the bulb)

What a great Mini Cooper Phil. Thank you for making the drive to Fort Collins, Team BG Automotive

- Fort Collins - Webster
5

Very responsive and organized. I had gone for an engine diagnostic test after I was worried the engine might be damaged due to the oil being low for a few days. They gave me a thorough report and inspected a number of critical areas even outside of the engine. They followed up with me within 24 hours and let me know exactly which areas needed my attention. With a concern like mine it is very easy for a dishonest mechanic to take advantage and ask me to sign up for repairs I might actually not need. However, the staff was very honest and did nothing of the sort. It is also surprising how reasonable their prices were for the inspection. Thank you all the folks at BG Automotive for your service professionalism and honesty. I would definitely go back there if I felt like my car needed some work done on it. In case this is useful information, I drive a 2014 Subaru Forester.

5

Very happy with my car service at BG. Very clear communication, excellent service and dependable.

5

I have taken my car to BG Automotive in Longmont twice for both minor and major repairs. I received excellent service both times. Not only are they knowledgeable, but they took the time to explain in detail the need for the service and the extent of the repairs they would be performing. This was greatly appreciated as I am somewhat illiterate when it comes to auto mechanics. Their staff is friendly and accommodating. Their expertise, mechanic certifications and extended warranty have made them my go-to repair shop. I rate them five stars and highly recommend them!

5

Great Automotive shop to take your car to. The staff is amazing to work with, and there system is set up to show u exactly "with pictures of your vehicle" what needs maintenance. They are upfront on the pricing and work that needs to be done. I would definately trust them with my vehicle in the future.

Blake, we are happy you made it home safe. Thank you for the kind words even after the hiccup, Team BG Automotive.

- Longmont - 20th Ave
5

These guys are amazing. They always treat me nice and fair. Jay and Frank are superstars! I tell everyone about this place!!

5

Funny clunking noises in front of car. Fixed in day by staff. Excellent work. Love the online summary of what they find in their inspection.

Thank you so much!!! We strive on being as transparent as we can, Team BG Automotive

- Fort Collins - Riverside
5

BG Automotive has been resolving issues with my vehicles for over a year now. I had an issue yesterday that was pretty severe and Brandon, on very short notice, was able to help me troubleshoot and resolve the issue in the parking lot. I will continue to use BG Automotive and I certainly will continue to recommend them to others.

5

I had them do an alignment on my 2017 Mercedes motor home and they spent a lot of time on it but said the alignment was all ok and did not charge me anything. Now that is amazing honesty in my book! I would trust and recommend them to everyone!

What a great motor coach Ted, Thank you for our patients while we were getting all the correct information to make sure it was going down the road correctly, Team BG Automotive

- Longmont - 20th Ave
5

My car broke down on the way to work. When I brought it in to BG, the staff was amazing and very kind. Will definitely be returning to this shop when my vehicles need work or maintenance.

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