Fort Collins and Longmont Auto Repair

Best customer service bar none......they dropped me off after I left my truck with them fixed exactly what they said they were going to..... gave it a safety check I was on my way for the weekend for horse camping

BG Automotive provided me with the best customer service experience that I've ever had. I was desperate and needed a miracle when the transmission went out on our family van only four days before I was supposed to drive 1000 miles to WI for a family vacation. Every auto shop in town told me their wait list was too long to complete a transmission job by my departure date. BG also had a hefty wait list, but told me that they would do whatever it took to get it done in time. They not only did what they promised but had it done a half a day early and shuttled me from work to pick it up. Now I've got a 1200 miles and a successful family vacation on the new transmission and couldn't be happier with the way my vehicle is running. These guys have their company values posted in their waiting room, and I can honestly attest to the fact that they live by them. Thank you BG Auto. You saved our vacation!

BG Automotive provided me with the best customer service experience that I've ever had. I was desperate and needed a miracle when the transmission went out on our family van only four days before I was supposed to drive 1000 miles to WI for a family vacation. Every auto shop in town told me their wait list was too long to complete a transmission job by my departure date. BG also had a hefty wait list, but told me that they would do whatever it took to get it done in time. The...

BG has been fantastic! They always take great care of mine and my boyfriend's vehicles. They go above and beyond for their customers. I have never been to a mechanic shop that didn't try to get as much money out of me as possible until I went to BG. They are transparent and help their customers understand their car vs banking on us not knowing anything! Thank you BG! I have referred many people here and will continue to!

Dropped off rv with night before approx appointment Went thru entire system till problem was found and fixed Price was more than reasonable They WILL get all ofmy and my family and friends business from now on Special thanks to John Very thorough and most professional By far the best repair shop in northern Colorado

Had my outback in for an alignment and Jay took great care of me. Fast service and my car is driving straight as an arrow! Forgot to ask for the 10 dollars off first time customer coupon until I was one foot out the door. Jay took it right out of the drawer without batting an eye. Thanks for a great alignment and wonderful customer service!

Had my a/c fixed today, they got my truck in and out in no time. Great customer service and awesome service. Thanks for all your help.

I cannot tell you how happy I am with the guys at BG Automotive. They represent customer service done right. I worked with Jay when my Ford Escape Hybrid had a check engine light on. Jay was friendly, easy to work with, and called me to update me whenever needed. They did a full diagnostic on my car, did the repairs that needed to be done, and even made sure I made my class in time. Needing car repairs is never fun, but Jay and the guys at BG Automotive made it as easy and as smooth as possible. I originally chose to go to BG because it was so close to my house, but I will be returning for the customer service, and the assurance that my car is being taken care of. If I could leave 11 stars out of 10, I would.

I cannot tell you how happy I am with the guys at BG Automotive. They represent customer service done right. I worked with Jay when my Ford Escape Hybrid had a check engine light on. Jay was friendly, easy to work with, and called me to update me whenever needed. They did a full diagnostic on my car, did the repairs that needed to be done, and even made sure I made my class in time. Needing car repairs is never fun, but Jay and the guys at BG Automotive made it as easy and as smooth as possible. I originally chose to go to BG because it was so close to my house, but I will be returning for the customer service, and the assurance that my car is being taken care of. If I could leave 6 stars out of 5, I would.

Above and beyond great service!