It was amazing to me that after an incident, that required my oil pan needing to be replaced, they were able to get my vehicle repaired and back to me the very next day after it being towed in. Scott showed me pictures of all the damage done and help me determine what was vital to repair at this time, saving unnecessary expence. It was comforting to have this repair managed so well so that I could put the nasty act of some pranksters behind me and drive on.