Fort Collins and Longmont Auto Repair

great shop they don't make up things they are fair priced and do high quality of work

TLDR: Decency and Professionalism Within the last year I had my vehicle serviced at BG automotive. I felt like the service was ok and there was nothing special about it. However, yesterday I brought my vehicle in because of a failed repair, I had coolant all over my engine bay. Steam is coming out, I'm freaking out, I am a single parent this is not something I want to be worrying about, nor do I have the time. I called in to have it looked at, make an appointment. Could not make it, I'm sick/kid is sick. Call in to make another appointment. The person at the front desk met my situation with compassion, which I appreciated. There was not a "big deal" made about my inability to keep my appointment. Get my vehicle in, they found they issue of the failed repair, a hose clamp, repaired it, checked for damage from the failed repair, cleaned up my engine bay, and sent me on my way. Parts and labor were covered by there service warranty. I felt going into this, that somehow I was going to have to fight to get my vehicle serviced/repaired, under service warranty, without paying extra money. Instead, I was met with decency, compassion and professionalism. This is the automotive repair center I have been looking for. Would recommend 10/10.

BG is the best:) I have gone for 2 years since I moved to Foco. I think sometimes the car industry can be tricky and prey a bit on naivete. Thus is not the case for BG. They taught me to check my own oil last January and today taught me to understand my own CVT transmission:) They're honest, reliable, and have treated my car so well. Not to mention they send pics of the work needed before doing it to ensure you agree--- I can say... hmmm my engine filter really is dirty, do it! Or not... although I always do. Often I ask, " would you do this now if it was your car" and they always, ALWAYs treat my car as if it was their own

I don’t live in Longmont and was looking at a vehicle to potentially purchase out is state. These awesome folks at BG made me feel at ease with a more than fair and unbiased inspection of the vehicle that ultimately lead me to not purchasing the vehicle. However, if I lived in town Id send all my vehicles to these folks for service.

BG Automotive has won me over from the very beginning. The level of professionalism and care they have for their customers goes ABOVE AND BEYOND. I was struggling with a broken vehicle at a different repair shop. I had previously set up time to service/repair my vehicle at BG but my vehicle had other plans on where to finally call it quits. This other place insisted on doing the repairs themselves— even after mentioning the parts had already been ordered by BG and that it was my plan to have it done at BG. BG went out of their way to make sure my vehicle was towed and repaired to their standards, the way I had approved for originally. I cannot thank Frank, Matt, Rebecca and Makayla (and anyone else who helped) enough. It was quite a day, but BG made sure I came out the other end with a working and reliable vehicle. They truly care at BG Automotive and I cannot recommend a better place to take your vehicle.

Five star service all around these guys rock!!!!

Fantastic experience. Very knowledgeable and walked me through everything. Honest and straightforward.

Great workshop. Easy to work with and they did a great job!