I was more than pleased. I called needing an inspection on a 2008 Tahoe to purchase. I needed the inspection that day. Phil fit me in, and Britney gave me a ride to and from my house (on the other end of town.) They wrote up a couple of things they found and a quote on the cost. They were all courteous and helpful. Britney (who gave me a ride back and forth) is gem. I hope they know what they have in her. She makes a great impression for the company.