I am not easy to please when it comes to service standards, we can start there. I am part of a customer experience team for my job and am always looking at my "experience" with different companies. These guys came highly recommended and they did not disappoint...at all. I started my project with Jay who was very caring, attentive and clear during the diagnostic process and helped me make an educated decision, no pressure and I felt like he had my best interest in mind. Brandon took the reins and it was a seamless transition. (Usually when you work with more than one person in an interaction the ball gets dropped somewhere.) They worked with my tight schedule and were great communicators. To top if off, I got an authentic follow up call today to see how everything was doing. I would give Jay, Brandon and BG Automotive a 10/10 and will be using them for all of my future vehicle maintenance. Again, I am not easy to please and if I give a 10/10 then there is definitely something good going on there! Thanks again BG team. Y'all rock!