Have had some excellent experiences here in the past, but had a tougher series of visits over the past month or so. Just had much lower confidence in clarity and accuracy of diagnosis, lapses in communication, and more reactive than in the past. Update: am revising my previous post. The folks at BG, especially Mike Flippen, demonstrated an extraordinary level of persistence to resolve the issues I had experienced. They may not always get it right the first time - but extremely trustworthy and full of integrity which is a premium these days.
Thank you so much for reaching out Chris, and allowing us to dig into the concern with the Honda. We have already talked as a team to correct the concerns that happened. Thank you so much for entrusting our team for so long and letting us know the areas for improvement.
- Fort Collins - Webster