I was skeptical initially when I made an appointment with BG Auto as I had had some negative experiences with auto shops in the same area. However, when I brought my car in to BG, and was pleasantly surprised by the employees genuinely friendly customer service, and their enthusiasm to help. They repaired my car in a timely manner, and the price was more than reasonable. I am very pleased! I hope to seldom need car repairs, but when I do I will dread them less knowing I can take my car to BG Auto!