II have always taken very good care of my cars and I always hope that they are handled as well in the hands of others. Keeping them well maintained allows me to use various service providers and compare, firsthand, what I receive from them. There are some good shops in our town – we have many – yet for the German car I drive there is only one place that I really have confidence in – and that is BG Automotive in Longmont. Their technicians, Allen and Levi - who I work with, are top-notch! But equally important to me is overall communication. Michael at the inception desk is a skilled interface between the customer and the garage staff, and in my last visit, he even researched - on his own - the costly repair he quoted me and discovered there was an approach to complete all of my work that would cut my costs in half – which they did. Thanks to that internal communication and really wanting to satisfy the customer, BG Auto allows me to proudly drive around in a car that is WAY OVER MY PAY GRADE! 😊 Thanks guys and also to the thoughtful ambitious woman who is now part of the Longmont staff! Craig Chasen Longmont
Thank you so very much Mr Chasen. You have a fantastic ML350!! With the care you give that vehicle will be loving you back for many miles to come. Thank you again for allowing us to put our eyes on such a great Mercedes, Team BG Automotive
- Longmont - 20th Ave