BG Automotive was awesome! I respect their professionalism and customer care. I had a 50,000 mile service on my Subaru Forester and expected some replacement of parts. I was kept apprised of their progress, received notification of repairs needed and made decisions to have more repairs done. The rear brakes needed replacing-I chose to have front brakes done as well. The right tie (sp?) rod needed repair and I chose to have right and left sides done. I was impressed that I was told what needed to be replaced and after having an informative discussion with my representative, authorized my wishes. They were forthright, honest, friendly and went the extra mile to be sure I had transportation. I highly recommend their company and am a very satisfied customer.